What Is The Problem With The Smart Litter Box Not Moving

Jun 07, 2025

If the smart litter box you are using doesn't work, you can consider the following situations:
1. Check if the power cord of the litter box is securely plugged in and if the power switch is turned on.
2. Check if the litter box needs to be replaced. If the litter box is too wet or too full, it may cause the litter box to stop working.
3. Check if there are any debris or foreign objects blocking the litter box. If the litter box motor cannot rotate, it may be due to foreign objects inside the box.
4. Check if the motor of the litter box is damaged. If there is a problem with the motor, it may be necessary to contact customer service for repair or replacement of parts.
In short, if you encounter a situation where the smart litter box is not working, you first need to conduct a simple investigation. If the problem cannot be solved, you can contact the relevant customer service for consultation and handling.
 

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